CCT Remediation Program

Price: $1,150.00 (GST Inclusive)
Duration: 5 day(s)
Certificate of Completion
Prerequisites: Nil

$1,150.00 (GST Inclusive)

Telstra I&M Focussed
Accelerated Remediation Training

This course is designed for workers already working on the Telstra Installation and Maintenance (I&M) contract who need some additional training to maintain compliance to contract KPI’s.

The CCT Remediation Program covers the higher-level skills associated with Telstra I&M work, with a focus on correct jointing techniques, XDSL transmission, fault finding methodology and correct use of the Viavi or EXFO network test devices. The course is ideal for Contract Communication Technicians (CCTs) who have struggled to meet KPI requirements and require some hands on simulated environment training to further enhance their skills.

Class Size

The course is designed for a maximum class size of twelve (12) participants. A minimum of eight (8) students is required to confirm a course.

**A deposit of $1500.00 will be required prior to course commencement. Payment plan options available.


Participants who successfully complete the CCT Remediation Program will be issued with a Certificate of Completion:
JBHT-01TRP – JB Hunter Remediation Program
JBHT-01ATE – Advanced 2nd Generation Test Equipment
JBHT-01ADSL – ADSL/XDSL Transmission

Course information

CCT Remediation Program

At the completion of the course, learners will have an understanding of:

Advanced Fault Finding

  • Using advanced network test equipment such as the Viavi ONX-580/HST 3000 & EXFO Maxtester 635
  • Correct use of test leads
  • Common fault types
  • Fault finding methodology
  • Isolating and rectifying fault scenarios


XDSL Transmission

  • Basic XDSL transmission principles
  • Differences between voice and XDSL transmission
  • Common XDSL faults – causes, identification and rectification
  • Line condition and what happens with XDSL speed


Copper Jointing

  • Legacy joint types – how to identify and work with PVC, HSOJ, RADI & Frog/Sock joints
  • Correct installation practices for Dexgreen Openable Joints – new and maintenance
  • Accessing a heat shrink joint without using a flame brush
  • Cable identification
  • Legacy cable types and colour codes


Other Skills

  • Jumpering in the pillar
  • Jumpering in the exchange
  • Plan reading
  • Rural runs (loading coils, etc)
  • Running cable in residential properties


Participant Requirements

Participants will be required to bring the following to class:

  • A proof of identity to be sighted by the instructor – this can be either a current photo driver’s licence, passport or company photo ID
  • Suitable workplace clothing and footwear
  • Viavi or EXFO Advanced Network Test Unit
  • Tools and equipment for I&M work
  • 2 x Openable Joints
Dates & Locations

Our locations include Sydney, Brisbane, Melbourne, Newcastle, Adelaide, Darwin, Perth and other major regional centres throughout Australia. In-house training is available on request.

Course Enquiry


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Terms & Conditions

Student handbook

Before enroling learners are expected to download and read the Student Handbook here to gain a comprehensive understanding of training with JB Hunter including the following policies and procedures:

  • Privacy
  • Harassment, discrimination and bullying
  • Safety
  • Enrolment
  • Learner support
  • Course delivery
  • Appeals, complaints and grievances
  • Cancellations
  • Contacts

Terms and Conditions

For information on JB Hunter’s Terms and Conditions and any fees and charges that might apply please download and read this document.