BSB30120 – Certificate III in Business
BSB30120 Certificate III in Business
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Online TrainingStart and study anytime, on any device. Our online delivery lets your people utilise their time effectively to study. |
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Who is suitable for this course?
The Certificate III in Business has been designed for new entrant workers or those wishing to transition to a new career in a business environment. You will develop your technical and business skills to perform a range of administrative and operational tasks suitable for a variety of industries, under a traineeship arrangement with your employer. Upon successful completion, you will build the foundation of your business career by receiving a nationally accredited qualification. The BSB30120 Certificate III in Business is also recommended for existing employees seeking to validate their experience through a formal qualification.
This course is designed to give participants an understanding of being a professional in the workplace and addresses:
- Organising work priorities
- Workplace health and safety in a business environment
- Communicating in a business environment
- Providing customer service, including complaint handling
- Using inclusive and sustainable work practices
- Applying critical thinking to problem solving
For more information and to book into this course please visit our sister site: JB Hunter Academy
Prerequisites
There are no pre-requisites for this qualification, however students must be employed in a business environment.
Certification
BSB30120 Certificate III in Business
Professional Fundamentals
- BSBPEF301 Organise personal work prioties
- BSBPEF201 Support personal wellbeing in the workplace
- BSBTWK301 Use inclusive work practices
- BSBWHS311 Assist with maintaining workplace safety
- BSBSUS211 Participate in sustainable work practices
- BSBINS302 Organise workplace information
Business Communication
- BSBWRT311 Write simple documents
- BSBTEC302 Design and produce spreadsheets
- BSBTEC303 Create electronic presentations
Effective Problem Solving
- BSBXCM301 Engage in workplace communication
- BSBCRT311 Apply critical thinking skills in a team environment
Prioritising the Customer
- BSBOPS304 Deliver and monitor a service to customers
- BSBOPS305 Process customer complaints
Dates & Locations
This course is designed to be delivered over twelve months, with online learning and assessment completed in the workplace.
Course Enquiry
Enquiry
Terms & Conditions
STUDENT HANDBOOK
Before enroling learners are expected to download and read the Student Handbook here to gain a comprehensive understanding of training with JB Hunter including the following policies and procedures:
- Privacy
- Harassment, discrimination and bullying
- Safety
- Enrolment
- Learner support
- Course delivery
- Appeals, complaints and grievances
- Cancellations
- Contacts
TERMS AND CONDITIONS
For information on JB Hunter’s Terms and Conditions and any fees and charges that might apply please download and read this document.
