BSB30120 – Certificate III in Business

Price: Ring 1800 672 933 for a quote
Duration: Self-paced|Varies
BSB30120 Certificate III in Business
Prerequisites: There are no pre-requisites for this qualification, however students must be employed in a business environment.

Ring 1800 672 933 for a quote


24/7 Access

Face-to-face and virtual. We can create a plan that works for you.

Online Training

Start and study anytime, on any device. Our online delivery lets your people utilise their time effectively to study.

Coaching and Mentoring

A great mentor shares their knowledge and experience to help people to develop and grow. A coach provides external guidance to an individual or team to assist them to reach their potential.


Who is suitable for this course?

The Certificate III in Business has been designed for new entrant workers or those wishing to transition to a new career in a business environment. You will develop your technical and business skills to perform a range of administrative and operational tasks suitable for a variety of industries, under a traineeship arrangement with your employer. Upon successful completion, you will build the foundation of your business career by receiving a nationally accredited qualification. The BSB30120 Certificate III in Business is also recommended for existing employees seeking to validate their experience through a formal qualification.


This course is designed to give participants an understanding of being a professional in the workplace and addresses:

  • Organising work priorities
  • Workplace health and safety in a business environment
  • Communicating in a business environment
  • Providing customer service, including complaint handling
  • Using inclusive and sustainable work practices
  • Applying critical thinking to problem solving


For more information and to book into this course please visit our sister site: JB Hunter Academy

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There are no pre-requisites for this qualification, however students must be employed in a business environment.


BSB30120 Certificate III in Business

Professional Fundamentals

  • BSBPEF301 Organise personal work prioties
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBTWK301 Use inclusive work practices
  • BSBWHS311 Assist with maintaining workplace safety
  • BSBSUS211 Participate in sustainable work practices
  • BSBINS302 Organise workplace information


Business Communication

  • BSBWRT311 Write simple documents
  • BSBTEC302 Design and produce spreadsheets
  • BSBTEC303 Create electronic presentations


Effective Problem Solving

  • BSBXCM301 Engage in workplace communication
  • BSBCRT311 Apply critical thinking skills in a team environment


Prioritising the Customer

  • BSBOPS304 Deliver and monitor a service to customers
  • BSBOPS305 Process customer complaints
Dates & Locations

This course is designed to be delivered over twelve months, with online learning and assessment completed in the workplace.

Terms & Conditions


Before enroling learners are expected to download and read the Student Handbook here to gain a comprehensive understanding of training with JB Hunter including the following policies and procedures:

  • Privacy
  • Harassment, discrimination and bullying
  • Safety
  • Enrolment
  • Learner support
  • Course delivery
  • Appeals, complaints and grievances
  • Cancellations
  • Contacts


For information on JB Hunter’s Terms and Conditions and any fees and charges that might apply please download and read this document.

Course Enquiry


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